Plata Cubana Help

Plata Cubana Cookie Policy

Version of October 9, 2026 · Last updated: October 9, 2026 · See previous versions

This policy explains which cookies and browser storage Plata Cubana (platacubana.com) and its help centre use, what they are for and how long they last.

1. What they are

Cookies are small files that a website stores in your browser. Local storage and session storage are similar, but only the website itself reads them from your browser. We treat them the same way here.

2. No advertising or analytics

We do not use advertising, analytics or tracking cookies, either our own or third-party ones. Everything listed below is there for the service to work or to remember your preferences.

3. On the Plata Cubana website

NameTypeWhat it is forDurationFirst or third party
pc_idiomaCookieRemember the language you choose on the website.1 yearFirst party
pc_pais_idCookieRemember the country whose content you are viewing.1 yearFirst party
pc_ubicacionCookieRemember the province, municipality or town filter.1 year, or until you clear the filterFirst party
pc_sessionLocal storageKeep you signed in (also in the admin panel).Until you sign outFirst party
pc_e2ee_privkey_<user>Local storageKeep on your device the private key for end-to-end encrypted messaging. It never leaves it.Until you clear your browser dataFirst party
pc_cookie_consentLocal storageRemember that you have closed the cookie notice.Until you clear your browser dataFirst party
pc_mensajeria_prefs, mensajero:ancho:<column>Local storageMessaging preferences (sounds, window, contacts) and the width of its columns.Until you clear your browser dataFirst party
mercamoney_correo_vista, plata_cubana_view_mode, pc_no_avisar_ir_tiendaLocal storageView preferences (email, listings) and the “don't warn me again” box when going to a shop.Until you clear your browser dataFirst party
pc_carrito_pedido_<business>Local storageThe basket of an order to a business.Until you empty itFirst party
alquirenta_borrador_<ad>Local storageDraft of a rental ad, so that you do not lose what you have written.Until you publish or discard itFirst party
pc:intlRates:<source>:<currency>Local storageA copy of international exchange rates, to see them offline.Renewed on every lookupFirst party
pc_aviso, mensajero:origenSession storageA notice that must survive a page change, and the page to return to from messaging.Until you close the tabFirst party

4. In the help centre

NameTypeWhat it is forDurationFirst or third party
helpdesk_identidadCookieIdentify your account when you reach the help centre from “Contact support” while signed in, so that we do not ask for your details again.30 minutesFirst party
admin_sessionCookieSession of the team that runs the help centre. It is not set for users.12 hoursFirst party
feedback-<article>Local storageRemember that you have already said whether an article was helpful.Until you clear your browser dataFirst party

5. Third parties

NameTypeWhat it is forDurationFirst or third party
Google (accounts.google.com)Google cookies, e.g. g_stateOnly if you use “Sign in with Google”: Google's button confirms your identity.As set out in Google's policyThird party
Your browser's notification serviceNotification subscriptionOnly if you turn on notifications: your browser registers a subscription with its service (Google, Mozilla, Apple…).Until you turn them offThird party
OpenStreetMapNoneRental maps load images from OpenStreetMap, which receives your IP address but sets no cookies.—Third party

6. How to manage them

You can see and delete cookies and storage in your browser settings. If you delete them, you will be signed out and your preferences will be lost. If you delete the messaging encryption key, you will have to recover it to read your messages in that browser again.

7. Changes to this policy

When this policy changes we will publish a new version, with its effective date and a summary of the change. Previous versions can be consulted in the history.

8. Contact

For any question: ceo@mercamoney.com.